When you place an order with me, I request your name, billing and shipping address, credit card number and expiration date, and email address. This information is kept on a secure server to protect it from outside parties. This information is used to process your order only, it will not be shared with anyone. If you want to be on my mailing list, you must sign up for that separately.
Your merchandise will be shipped by priority mail, normally within 2 to 4 days. Please allow extra time over weekends and holidays, and times when I am away vending at shows.
Please note that computer monitors and other electronic equipment can change displayed colors, and items may look slightly different than their true colors. Every effort is made to take a quality photograph. You may send swatches to be matched or request swatches, if necessary. Due to federal copyright laws, I cannot accept returns or exchanges on books or patterns, NO EXCEPTIONS…please order carefully. All other returns can be made within 90 days of purchase, with a valid receipt.
I would love to have the opportunity to work with you and your shop. You can request a swatch set by phone or email. A valid tax ID number is needed. Wholesale orders can take four weeks for completion, custom dyeing can take up to six weeks. Please call or email with any questions.